Refund Policy
Effective 30 June 2026
This page restates the billing clause in our Terms of Service (§5) in one place so it's easy to find.
Cancellation
Starter and Pro are billed through our payment processor (Stripe) on a monthly or yearly cycle. You can cancel anytime from your dashboard — cancellation takes effect at the end of the current billing period and stops all future charges. There's no cancellation fee and no phone call required.
Refunds
Because Pagedrop delivers the service (site hosting, storage, and features) continuously for the period you paid for, we do not refund the current billing period when you cancel, except where required by law. If something billed incorrectly on our end — a duplicate charge, a charge after you'd already cancelled, or similar — email us and we'll fix it and refund the mistake.
How to request one
Email [email protected] with the email address on your Pagedrop account and a short description of the issue. We aim to respond within 2 business days.
Related pages
See the full Terms of Service for the complete billing terms, and Privacy Policy for how your data is handled.